Sending Fax Problems - HP LaserJet MFP Analog Fax Accessory 300 Guide

Sending fax problems

Use the table in this section to solve problems that might occur when
sending faxes.
Problem
Faxes quit during
sending.
The fax accessory is
receiving faxes but is
not sending them.
Outgoing fax calls keep
dialing.
Faxes you send are not
arriving at the receiving
fax machine.
ENWW
Cause
The fax machine to which you
are sending might be
malfunctioning.
Your phone line might not be
working.
If the fax accessory is on a
PBX system, the PBX system
might be generating a dial
tone the fax accessory cannot
detect.
There might be a poor phone
connection.
The fax machine to which you
are sending might be
malfunctioning.
Your phone line might not be
working.
The fax accessory
automatically redials a fax
number if the Redial on Busy
option is set to on or if the
Redial On No Answer is
set on.
The receiving fax machine
might be turned off or might
have an error condition, such
as being out of paper.
Solution
Try sending to another fax
machine.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
Disable the detect dial tone setting.
See "Setting dial tone detection" on
page 40.
Try again later.
Try sending to another fax
machine.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
This is normal operation. If you
don't want the fax to retry, set
Redial on Busy to 0, see "To set
redial-on-busy" on page 39, and
set Redial On No Answer to 0, see
"To set redial-on-no-answer" on
page 39.
Call the recipient to make sure the
fax machine is turned on and ready
to receive faxes.
Sending fax problems 65