Troubleshooting; General Faults; Measuring Weight - Seca mBCA 555 Mode D'emploi

10.TROUBLESHOOTING

10.1 General faults

Fault
No menu access possible
Required function not
available
Multifunctional display
does not react when keys
are pressed
Multifunctional display
remains dark after
pressing

10.2 Measuring weight

Fault/error code
Displayed weight value is
implausible
If faults occur when operating the device, first attempt to remedy them your-
self using the following tables. If the fault persists, contact seca Service.
With some faults, an error code appears on the multifunctional display. Please
indicate the error code when contacting seca Service.
Information about display messages and the structure of error codes can be
found here:
➔
Display message traffic light system, page 136
➔
Error codes, page 136
Cause
Basic device mode active
Device mode active in which the
function is not intended
Device is in an undefined state
following implausible inputs.
With device combinations with a
standing aid and/or measuring rod:
Additional display connected
Device is in an undefined state
following implausible inputs.
Multifunctional display defective
Cause
Weighing electronics use outdated
zero point
Weighing electronics defective
Remedy
Clarify with the administrator/hospital
technician whether the device can be
operated in another device mode
• ➔
Changing the device mode, page 112
• ➔
Functions/device mode, page 141
Clarify with the administrator/hospital
technician whether the device can be
operated in another device mode
• ➔
Changing the device mode, page 112
• ➔
Functions/device mode, page 141
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
• Remove the second display
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
Inform seca Service
Remedy
• Remove the weight from the weighing
platform
• Press Weight display field
• Press key: Device restart
• Wait until main screen is displayed again
Inform seca Service
Troubleshooting • 131
English