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Troubleshooting and information code
Problem
Cause
When power is
The door is not properly
connected, the
closed.
oven immediately
starts to work.
There is electricity
The power or power
coming from the
socket is not properly
oven.
grounded.
1. Water drips.
There may be water or
2. Steam emits
steam in some cases
through a door
depending on the food.
crack.
This is not an oven
3. Water remains
malfunction.
in the oven.
The brightness
Brightness changes
inside the oven
depending on power
varies.
output changes according
to function.
Cooking is
To ventilate the oven, the
finished, but the
cooling fan continues to
cooling fan is still
run for about 3 minutes
running.
after cooking is complete.
32 English
Action
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
Problem
Cause
Turntable
While turning, the
There is no roller ring,
turntable comes
or the roller ring is not
out of place or
properly in place.
stops turning.
The turn table
The roller ring is not
drags while
properly in place, there
turning.
is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table
Food residue is stuck to
rattles while
the bottom of the oven.
turning and is
noisy.
Information code
Information code
CAUSE
Control buttons
C-d0
are pressed over
10 seconds.
NOTE
If the suggested solution does not solve the problem, contact your local SAMSUNG
Customer Care Centre.
Action
Install the roller ring and then
try again.
Adjust the amount of food and
do not use containers that are
too large.
Remove any food residue
stuck to the bottom of the
oven.
Action
Clean the keys and check if there
is water on the surface around
key. If it occurs again, turn off the
microwave oven over 30 seconds
and try setting again. If it appears
again, call your local SAMSUNG
Customer Care Centre.
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