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MAINTENANCE
Periodic Maintenance
Firmware Update Procedure
There are two ways to update the drive's firmware. One method is to use a portable USB device, and the
other method is by using the SubDrive Connect Plus app.
Determine Current Firmware Version
Using the right arrow push button on the Control Board, navigate to the QR Code screen, refer
Navigation" on page
25. This screen displays the current software version and the drive/motor voltage.
App File Preparation
The FE Connect - SubDrive Connect Plus mobile app can be used to download the latest firmware to the
drive. Go to the Menu screen and press the button labeled Hardware. Follow the instructions on the app screen.
Refer to
"FE Connect Mobile Application" on page 31
USB File Preparation
The latest firmware file can be downloaded from the Download tab of the SubDrive Connect Plus page on
w
ww.franklinwater.com.
3 5 T
3 5 T U
NOTE: A good quality, USB 2.0 compliant or newer device is required. Some older or lower-cost devices may
not be recognized by the drive.
Firmware Update Instructions
1.
Remove power from the drive and allow 5 minutes for internal voltage to dissipate.
2. Remove the drive cover.
3.
Insert the USB device into the USB port (lower left corner) on the Control
Board.
4. Apply power to the drive.
5. When the USB Detected screen displays, press the UP button to start
the firmware update.
6. The status of the firmware update progress bar is shown on the dis-
play. The drive may restart a couple of times during the update.
7.
The firmware update is complete when the display shows the USB
Detected Screen without the Update Firmware option.
8. Remove the USB device.
9. Remove power from the drive and allow 5 minutes for internal voltage to dissipate.
10. Reinstall the drive cover before applying power to the drive.
Fault Log Download
The fault and configuration history can be downloaded to a USB device or accessed via the mobile app.
Download Log File to USB Device
1.
Remove power from the drive and allow 5 minutes for internal voltage to dissipate.
2. Remove the drive cover.
3. Insert the USB device into the USB port (lower left corner) on the Control Board.
4. Apply power to the drive.
5. When the USB Detected screen displays, press the DOWN button to start downloading the faults log
file to the USB device.
6. The Download Log File progress bar is shown on the display, and disappears when the download is
complete. The display then shows the USB Detected Screen.
7.
Remove power from the drive and allow 5 minutes for internal voltage to dissipate.
8. Remove the USB device.
9. Reinstall the drive cover before applying power to the drive.
46
to pair the mobile device to the drive.
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