Franklin Electric SUBDRIVE CONNECT PLUS SDCP-SUB0723 Manuel Du Propriétaire page 42

MAINTENANCE
Troubleshooting
Condition Display
Runs But Trips
Low Pressure Motor Frequency
High Pressure Motor Frequency
Audible Noise Motor Frequency
No Display
Cannot Connect to
Bluetooth Icon Off
Drive Bluetooth
RFI-EMI
Motor Frequency
Interference
42
Possible Cause
• Check fault code and
see corrective action
• Pressure sensor setting,
pump rotation, pump
sizing
• High temperature
• Pressure sensor setting
• Shorted sensor wire
• Fan, hydraulic, plumbing
• dV/dt filter
• Control Board cable
None
disconnected or loose
• Attempting to connect
to incorrect drive
• Out of Bluetooth range
of drive
• Poor grounding
• Wire routing
Corrective Action
• Proceed to fault code description and remedy
• Adjust pressure sensor, check pump rotation
• Check frequency at max flow, check max pressure
• High ambient and/or drive temperature will cause drive to
foldback power and run with reduced performance
• Adjust pressure sensor
• Remove sensor wire at Control Board, if drive stops running,
wire may be shorted
• Remove sensor wire at Control Board, if drive continues to
run, replace Control Board
• Remove sensor wire at new Control Board, if drive continues
to run, replace drive
• Verify condition of sensor wire and repair or replace if
necessary
• For excessive fan noise, replace fan
• If fan noise is normal, drive will need to be relocated to a
more remote area
• If hydraulic, try raising or lowering depth of pump
• Pressure tank location should be at entrance of water line into
house
• For EMI noise, change switching frequency to 8 kHz if using a
CEN model for surface applications, otherwise it is locked at
2.5 kHz.
• Verify cable connection between Power Board and Control
Board
• Ensure the Bluetooth SSID (Drive ID) you are connecting to
matches the drive you wish to connect to
• Bluetooth range is 100 feet line-of-sight, must be closer to
drive if walls or floors are between you and the drive
• Bluetooth module not responding, cycle power to drive
• Cycle Bluetooth radio on mobile device, refresh Bluetooth
connection list
• Adhere to grounding and wire routing recommendations
• An additional external filter may be needed.