Troubleshooting - all-clad NC00135210-02 Guide D'utilisation

PROBLEM
Control panel lights off and no heating
Control panel lights off and heating.
Rice half cooked or overcooked.
Rice half cooked.
E1
"Automatic keep warm fails (product
stays in cooking program, or no heating)."
20
T R O U B L E S H O O T I N G
CAUSES
Appliance not plugged in.
Problem with the connection of the indicator
light or indicator light is damaged.
Too much or not enough water compared to rice
quantity.
Insufficiently simmered.
The temperature sensor under the pot is damaged.
SOLUTIONS
Check that the power cord is plugged to a
working wall outlet. Check that the power cord
is firmly pushed into the base of the appliance.
Send to an authorized service centre for repair.
Refer to the cooking guide table in the user
manual for correct water quantity (page 12).
Change type or brand of rice used.
Incorrect quantity of water used. See the cooking
guide table in the user manual for water quantity
(page 12). Always add water to the cooking pot
after adding the rice.
Stop the appliance and restart the program. If the
problem continues, please send to an authorized
service center for repair.
Send to the authorized service center for repair.