Troubleshooting
Even if an application window is closed, it is still running if it appears in the taskbar. Be sure to exit
unneeded applications displayed.
• Was the driver installed correctly?
In order for you to play back audio data via the UR-80, the driver must be installed.
• Is your computer in Suspend or Sleep mode?
If so, get your computer to resume normal operation, then exit all applications that are using the UR-
80. Next, turn the UR-80's power off, then switch it on again.
• Did you plug in the USB cable, or unplug it while an application was running?
Exit all applications that are using the UR-80, and exit all applications that are using the UR-80,
and re-connect the UR-80.
• Have you selected "Game compatible device" or "Voice modem" as the output for the audio
track?
If game compatible device or voice modem (the actual name will depend on the computer you are
using) is selected for the audio track of your software, the audio track may not play back. Do not select
these devices as the port.
Can't record/play MIDI
• Have you correctly specified the MIDI device you are using?
Make the correct settings for input/output devices. (→"Input/output devices (p. 30)")
Make sure that the UR-80 is specified as the MIDI input/output device (port) in the software you want
to control. If the UR-80 is connected via USB, you can use two ports to control your software. Make
sure that the appropriate port is specified correctly. (→"Basic connections (p. 28)")
• Are the track outputs set correctly?
MIDI tracks to which no MIDI playback device is assigned will not be heard. If you want to play back
a MIDI track, you must make sure that the MIDI device you want to use is displayed in your software
as the MIDI output port. For details, refer to the owner's manual for your software.
Sound from devices connected to the input jack is not heard in
the headphones
• Is the Input monitor level set appropriately?
To adjust the volume.
Volume from a device connected to the input jacks is too low
• Are you using a cable that has a built-in resistor?
Use a cable without a built-in resistor (e.g., Roland PCS series).
• Is the Input volume raised appropriately?
Turn the knob clockwise to adjust the volume.
The sound of a device connected to the input jack is distorted
If you are inputting sound through the input jacks, use the Input sensitivity knobs of the UR-80
to lower the input level.
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