Before Calling For Service Checklist - Manitowoc INDIGO NXT QUIETQUBE 816 Manuel D'installation, D'utilisation Et D'entretien

Before Calling for Service Checklist

If a problem arises during operation of your ice machine, follow the checklist below before calling service. Routine
adjustments and maintenance procedures are not covered by the warranty.
Problem
Ice machine does not operate.
Ice machine stops, and can be
restarted by pressing the power
button.
Ice machine does not release
ice or is slow to harvest.
Ice machine does not cycle into
harvest mode.
Ice quality is poor (soft or not
clear).
Part Number 000007924 5/14
Section 5
Customer Support
Possible Cause
No electrical power to the ice machine and/or
condensing unit.
High pressure cutout tripping.
Energy Saver or other field entered
programming is stopping the ice machine.
Water curtain stuck open or has been
removed.
Remote receiver service valve and/or Liquid/
suction line shut off valves are closed.
IB Only - Dispenser level thermostat open.
Safety limit feature stopping the ice machine. Refer to "Safety Limit Feature" on the next
Ice machine is dirty.
Ice machine is not level.
Low air temperature around ice machine
head section.
The six-minute freeze time lock-in has not
expired yet.
Ice thickness probe is dirty.
Ice thickness probe is disconnected.
Ice thickness probe is out of adjustment.
Uneven ice fill (thin at the top of evaporator).
Poor incoming water quality.
Water filtration is poor.
Ice machine is dirty.
Water dump valve is not working.
Water softener is working improperly (if
applicable).
To Correct
Replace the fuse/reset the breaker/turn on the
main switch.
Clean condenser coil. (See Section 4)
Reset to Factory Defaults ( see Section 2)
Water curtain or ice damper must be installed
and swinging freely. (See Section 4)
Open the valve(s). (See Section 2)
Adjust thermostat to maintain correct
dispenser level.
page.
Clean and sanitize the ice machine.
(See Section 4)
Level the ice machine. (See Section 2)
Air temperature must be at least 35°F (1.6°C).
Wait for the freeze lock-in to expire.
Clean and sanitize the ice machine.
(See Section 4)
Connect the wire.
Adjust the ice thickness probe.
(See Section 3)
Verify sufficient water level in sump trough.
Contact a qualified service company to check
refrigeration system.
Contact a qualified service company to test the
quality of the incoming water and make
appropriate filter recommendations.
Replace the filter.
Clean and sanitize the ice machine.
(See Section 4)
Disassemble and clean the water dump valve.
(See Section 4)
Repair the water softener.
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