Before Calling For Service Checklist
If a problem arises during operation of your ice storage bin, follow the checklist below before calling service. Routine
adjustments and maintenance procedures are not covered by the warranty.
Problem
Water overflowing from drain assembly
Ice in bin does not drop
Ice in bin is congealed and will not
break up
Ice spills when filling cart
Water in bottom of cart
Part Number 000006529 10/09
Section 5
Customer Support
Possible Cause
Drain incorrectly installed
Ice machine and bin do not have
separate drains
Water-cooled condenser and bin do not
have separate drains
Drain obstructed
Baffle is incorrectly positioned
Ice forming ice bridge
Bin is not emptied on a regular basis
Ice guides incorrectly adjusted
Drain closed
Drain obstructed
To Correct
Drain must be open site with an air gap
and correct pitch
Correct drain installation
Correct drain installation
Clear drain
Refer to Section 3, Operation
Refer to Section 3, Operation
Refer to Section 3, Operation - If the
issue is not resolved, install a thermostat
to lower level of ice in bin to meet current
usage
Refer to Section 2 and adjust ice guides
Refer to Section 3, Operation
Clear drain
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