Johnson Controls 3G4010CF Manuel D'installation page 25

Troubleshooting guide
Powering up the 3G4010CF/LE4010CF – when powering up the 3G4010CF/LE4010CF, always
connect the battery (if used) first before connecting primary DC power from the control panel or
transformer.
Wiring primary – R-1/T-1 of 3G4010CF/LE4010CF to RING/TIP of control panel, DC power from
control panel or DC transformer to DC input, backup battery.
Wiring backup – Incoming line to RING/TIP on 3G4010CF/LE4010CF R-1/T-1 of 3G4010CF/LE4010CF
to RING/TIP of control panel, R-1/T-1 of control panel to house phones, DC power from control
panel or DC transformer to DC input, backup battery.
Testing communications – when the 3G4010CF/LE4010CF transmits a signal for the control panel,
or for an internal transmission, the BLUE light will flash one time when the signal is transmitted and
two times when it gets a kissoff.
SIM – activate the SIM at least 24 hours prior to installation. The 3G4010CF/LE4010CF displays
signal strength with an inactive SIM, however it display the signal strength of any available wireless
network. The SIM must be active to ensure the signal strength displayed is that of the wireless
network provider for which the SIM belongs to.
Panel programming – Program the control panel to communicate Contact ID or SIA the same way
it is programmed to communicate Contact ID or SIA over the telephone line.
Table 9: Green/Yellow LED status
Green/Yellow LED
Status
Both Signal Strength
LEDs ON
Top LED Flashing with
bottom LED ON
Bottom LED ON
Bottom LED Flashing
3G4010CF / LE4010CF Installation manual
What it means
Excellent signal
strength
Excellent signal
strength
Good signal strength
Poor signal strength
CSQ values
14+
11-13
7-10
5-6
(no trouble)
1-4
(with trouble)
Signal strength status
Unit can be installed in
the current mounting
location.
Unit can be installed in
the current mounting
location.
Unit can be installed in
the current mounting
location.
• Ensure the antenna
cable is plugged
securely into the
radio connector.
• If the SIM is active,
connect a battery
to the unit and test
various locations
for good/excellent
signal strength.
• Connect an
antenna extension
kit (LTE-8ANT,
LTE-15ANT,
LTE-25ANT,
LTE-50ANT).
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