Saphir
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Warranty
Truma Gerätetechnik GmbH & Co� KG ("Truma")
"Saphir" MANUFACTURER'S LIMITED WARRANTY
(September 2014)
This limited warranty pertains solely to the "Saphir"
(the "Product") manufactured by
Truma and sold through its affiliates and dealers in
North America�
Truma warrants subject to the below stated conditions
that the Product will be free from defects in material
and workmanship, and will perform in accordance with
the technical specifications set forth in the description
of the Product for a period of twelve (12) months for
newly manufactured parts from the original date of
purchase� The original purchaser is advised to regis-
ter the Product within two (2) months of purchase at
www�truma�net in order to receive an extended war-
ranty of an additional twelve (12) months� This limited
warranty shall only apply if the Product was properly
installed according to the installation instructions pro-
vided and in compliance with applicable codes�
During the warranty period, Truma will repair or replace,
at its own discretion and costs, the defective Product
or parts or components of such Product reported to
Truma and which Truma determines was defective due
to a warranty defect� Costs of diagnosis for a warranty
defect are borne by Truma� Other costs of diagnosis are
not included in this warranty� At the discretion of Truma,
the replacement of the Product or parts or compo-
nents thereof (i) may be newly manufactured, (ii) may
be assembled from new or serviceable used parts that
are equivalent to new parts in performance, or (iii) may
have been previously installed�
The customer shall not attempt to repair the Product or
resolve the problem without the prior consent of Truma�
Any attempt by the customer to repair the Product or
resolve the problem without the prior consent of Truma
will void this warranty�
This limited warranty does not cover any defects attrib-
utable in whole or in part to (i) non-Truma products and
services and / or alterations of out-of-specification sup-
plies, (ii) accidents, misuse, negligence or failure of the
customer to follow instructions for the proper use, care
and cleaning of the Product, (iii) damages caused in gas
pressure regulation systems due to foreign substances
in the gas (i�e� oil, plasticizers), (iv) external factors (e�g�,
fire, flood, severe weather), (v) failure of proper trans-
port packaging, or (vi) failure by the purchaser to com-
ply with Truma's installation and user manual regarding
the Product�
40090-00130 · 01 · 11/2023
All warranty claims must be reported to Truma's autho-
rized warranty service center in North America:
Truma Corp Service Center,
2800 Harman Drive, Elkhart, IN 46514,
toll free: (855) 558-7862,
fax. (574) 538-2426,
service@trumacorp.com
www.truma.net
The purchaser shall provide the following information
regarding the potential warranty claim (i) serial number
of the defective device, (ii) proof of purchase, (iii) pur-
chaser's contact information�
EXCEPT AS EXPRESSLY STATED AND SET FORTH
HEREIN, THERE ARE NO WARRANTIES OR REPRE-
SENTATIONS, EXPRESS OR IMPLIED, CONCERNING
THE PRODUCT AND NO SUCH WARRANTIES OR
REPRESENTATIONS SHALL BE IMPLIED UNDER
ANY APPLICABLE LAW, IN EQUITY OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, A WARRANTY OF
MERCHANTABILITY, A WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, OR ANY OTHER WARRAN-
TY WHICH MAY BE IMPLIED UNDER COMMON LAW
OR UNDER THE UNIFORM COMMERCIAL CODE OF
ANY STATE OR OTHER JURISDICTION OF THE UNITED
STATES OF AMERICA�
Unless further limited herein, the entire liability of Truma
and the customer's exclusive remedy for damages from
any cause related to or arising out of a warranty defect,
regardless of the form of action, whether in contract or
in tort, will not exceed the amount of the purchase price
for each purchase order for the Product which is the
subject matter or directly related to the causes of action
asserted�
Unless prohibited under applicable state law, in no
event will Truma, its agents, subcontractors, affiliates,
suppliers and employees be liable for (a) any incidental,
indirect, special or consequential damages, including,
but not limited to, loss of use, revenue, profits or sav-
ings, substitute rental or for any other reason, even if
Truma knew or should have known of the possibility of
such losses or damages, (b) claims, demands or actions
against the customer by any person, except as provided
by applicable law�
Warranty
EN
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