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Troubleshooting
Problem
"System Error"
message
(Color bar
background)
"System Error"
message (Light blue
background)
No color bar
No color bar
(Optical DVI only)
Incorrect picture
color
White balance (WB)
quality not good
Picture is too dark
All manuals and user guides at all-guides.com
Possible Solution
• Camera head temporarily shut down due to
overcurrent.
• Turn off the console, wait 3 seconds, and turn it back
on.
• After sterilization, ensure the camera head has cooled
down before connecting it to the console.
• No video detected.
• After sterilization, ensure the camera head has cooled
down before connecting it to the console.
• Return the system for repair.
• Ensure the video-out from the console is connected to
the video-in on the monitor.
• Ensure all video systems are powered on.
• Ensure that the camera head is not connected to the
console.
• Turn off the console, wait 3 seconds, and turn it back
on.
• Same as above.
• See the "Using the DVI Fiber Outputs" section of this
manual.
• Perform the white balance procedure. (See the "W
Button" section of this manual.)
• Check the color settings on the monitor.
• See the solution for "Picture is too dark. "
• See the solution for "Picture is too bright. "
• Perform the white-balance procedure with the light
source connected to the scope. Use metal-halide or
xenon lighting (no fluorescent lighting).
• Increase the camera light level with the camera head.
• Increase the light-source output.
• Check the fiber-optic light cable for excessive broken
fibers.
EN-25
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