Additional Accessories; Before Contacting Service Center - Redmond SkyCooker RMC-M92S-E Mode D'emploi

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• If not in use for an extended period of time, unplug the appliance. Cooking chamber, heating disc, cooking bowl, inner lid
and steam valve must be dry and clean.
• Before you start cleaning the appliance, make sure that it is unplugged and has completely cooled down. Use soft cloth
and mild soap to clean.
DO NOT use a sponge or tissue with hard or abrasive surface or abrasive pastes. DO NOT use any chemically aggressive sub-
stances or any other agents which are not recommended for cleaning items that come into contact with food.
DO NOT immerse the appliance in water or wash under running water!
• Be careful when cleaning rubber parts of the multicooker, because damaged or deformed parts may lead to malfunction
of the unit.
• Clean the housing when necessary. Cooking bowl, inner lid and removable steam valve need to be cleaned after each use.
Condensate, accumulating during cooking, needs to be removed after each use. Clean the interior of the cooking chamber
when necessary.
To Clean the Housing
Use soft damp cloth or sponge to clean the housing. If necessary, use a mild soap solution and wipe the surface dry to remove
soap residue and water spots.
To Clean the Bowl
Wash the bowl by hand, using soft sponge and mild soap, or in a dishwasher (following its manufacturer's recommendations).
If necessary fill the bowl with warm water, let soak and clean. Wipe the outer surface of the bowl dry before positioning it
back inside the multicooker.
When the multicooker is used on a regular basis, inner non-stick coating of the bowl may partially or completely change color,
which does not indicate a defect.
To Clean Inner Aluminium lid
To see the order of removal and adjustment of the inner aluminium lid ref to the scheme A4 .
To clean the main and removable inner lids use a damp kitchen cloth or a sponge. Before adjusting the inner lid wipe the
surfaces of both lids dry.
To Clean Removable Steam Valve
Steam valve is located in the special slot on the inner surface of the lid. To see the cleaning order ref to the scheme A5 .
CAUTION! Do not twist or stretch sealing insert to avoid its deformation.
To Remove Condensate
Condensate accumulates in the special cavity on the housing around the bowl and flows into a special container in the back
of the appliance. To clean the container rinse it under running water, following above mentioned rules. Remove the remaining
condensate using a kitchen cloth.
To Clean Cooking Chamber
Compliance with the user manual guidelines minimizes the risk of food particles or liquids accumulating inside the cook-
ing chamber. However, if the inside of the chamber gets dirty, clean it to prevent improper operation or malfunction of the
unit.
Before cleaning cooking chamber ensure, that the multicooker is unplugged and has completely cooled down!
Walls of the cooking chamber, surface of the heating disk, and the casing of central thermal sensor (located in the middle of
the heating disk) can be cleaned with a damp (not wet!) sponge or cloth. Remove any traces of soap or detergent if using any
to prevent unwanted odors during cooking.
If there is a foreign object in the cavity around central thermal sensor, carefully remove it using tweezers, trying to avoid
pressing on the casing of the sensor. Clean heating disk with a damp medium-hard sponge or synthetic brush, if necessary.
When the multicooker is used on a regular basis, heating disk may partially or completely change color, which does not indicate
a defect and does not affect proper operation of the unit.
Transportation and Storage
Before repeated operation or storage completely dry all parts of the appliance. Store the assembled appliance in a dry, ven-
tilated place away from heating appliances and direct sunlight.
During transportation and storage, do not expose the device to mechanical stress, that may lead to damage of the device and/
or violation of the package integrity.
Keep the device package away from water and other liquids.
VI. ADDITIONAL ACCESSORIES
Additional accessories for the multicooker and information on the innovations are available through www.redmond.company
and our authorized dealers.
VII. BEFORE CONTACTING SERVICE CENTER
Problem
Possible cause
Display shows the er-
System error, possible control board or heating ele-
ror code: Е1–Е5
ment malfunction
Power cord is not connected to the appliance and/
or socket
Appliance does not
Wall socket is not working properly
switch on
Power supply failure
Power supply interruption (power supply is unstable/
underrated)
There is a foreign object between the bowl and the
Dish is taking too long
heating element (grain, food particles, debris, etc.)
to cook
The bowl is not properly positioned
Heating disk is dirty
The bowl is not properly
positioned
The lid is not closed prop-
Hot steam escapes
Inner lid and cooking
erly; foreign object under
from under lid during
bowl fail to seal her-
lid
cooking
metically
Sealing ring is dirty, de-
formed, or damaged in any
way
The attempt of syn-
Bluetooth function on the mobile device is disabled Enable Bluetooth function on the mobile device
chronization or trans-
Ready for Sky app on the mobile device is deacti-
ferring the data from
vated
the appliance to the
mobile device failed
The multicooker and mobile device are far away
(error message will be
from each other or there are strays for the radio
displayed).
signal.
NOTE! In case any failure occur in the operation of the Ready for Sky app, it is not obligatory to apply to the service centre.
Apply to REDMOND technical support service and obtain the consultation of our specialists on error elimination and/or failure
in Ready for Sky operation. Your comments and suggestions concerning application operation will be taken into account upon
successive update. Contact data of user support service of REDMOND appliances can be found in your country on the website
www.redmond.company. You may also obtain the help, filling the contact form provided on the website.
SkyCooker RMC-M92S-E
Solution
Unplug the appliance and let cool down. Close the lid
tightly and plug in the appliance
Ensure that the power cord is connected to the correspond-
ing inlet on the housing of the appliance and to the socket
Connect to a properly working wall socket
Check the power supply. If not available, contact local electric-
ity supply company
Ensure that the power supply is stable. If unstable /under-
rated, contact local electricity supply company
Unplug the appliance and let cool down. Remove foreign
object or objects
Properly position the bowl into place
Unplug the appliance and let cool down. Clean heating disk
Properly position the bowl into place
Remove foreign objects (grain, food particles, debris, etc.)
from under the rim, if any. Always close the lid until it clicks
into place
Check the sealing ring. Replace, if necessary
Run the Ready for Sky app on the mobile device
Ensure the distance between devices does not exceed 15
metres and there are no strays for transmission of radio
signal.
GBR
13

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