Masimo SafetyNet Alert Manuel De L'utilisateur page 48

Displayed Messages
"Username or password
invalid, please try again."
"The username entered
already exists, please try
another."
"This account has already
been verified."
"There is no account
registered under this
username."
"User has already registered
a different device"
"This bedside device has
already been registered to an
account."
"Device deleted successfully" When attempting to remove
"Invitation already sent to
this Emergency Contact."
Potential Causes
Error when connecting to
the server. Displayed when
invalid credentials are used
during the sign in process
Error when connecting to
the server. Displayed during
registration when the
username/email is already
in use by another user.
When attempting to resend
an email Verification link to
an already verified account.
Error when connecting to
the server. Displayed when a
user attempts to sign in with
a username that does not
exists.
Error adding a new device.
When adding a device fails
due to different existing
device
Error adding a device. When
attempting to register a
device that has already been
registered to another user
a device that no longer
exists for this user on the
cloud.
When attempting to add an
emergency contact that has
a pending/active invitation
with the current user.
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Next Steps
• Reenter the Username and Password.
• If you still experience issues, please
contact Masimo Customer Support. See
Customer Support
Try a new Username and Password.
Continue with Masimo SafetyNet Alert App
setup, as email has already been verified.
Reenter the Username and Password.
If you still experience issues, please contact
Masimo Customer Support. See
Support
on page 69.
Follow steps to remove current device in order
to add new device.
Remove the device from the original account.
If you still experience issues, please contact
Masimo Customer Support. See
Support
on page 69.
For information only, no action is required.
For information only, no action is required.
on page 69.
Customer
Customer