Troubleshooting - Rösle Artiso G2 Mode D'emploi

Troubleshooting

Problem
Appliance does not light,
no flame, burner fault
Grill does not function
properly
No spark
Uneven burner flame pat-
tern
Flash flames occur
Food burns on the grate
Leak
The Primezone (optional)
"flares up" when in use.
The burner makes a loud
"whoosh" noise, followed
by a continuous hiss and
then stops heating.
Other problems not listed
here
Solution
• Check whether the gas supply is turned on at the gas cylinder.
• Make sure that there is enough gas in the cylinder.
• Is there a kink in the gas hose? Straighten out the hose.
• Check whether sparks are jumping across from the electrode to the burner.
• Is it possible to light the burner with a long match? Check the igniter system.
STOP, turn off the gas cylinder and turn all control knobs to "• OFF".
DO NOT smoke.
• Check all gas joints.
• Wait 3 minutes to allow the accumulated gas to disperse and then repeat the ligh-
ting procedure.
• The burners are not properly fitted over the outlets:
Fit burners exactly over the outlets.
• Gas pipe is blocked:
Remove the gas hose from the gas grill. Turn on the gas cylinder just for a second to re-
move any blockage from the hose. Turn off the gas cylinder again after a second and re-
connect the gas hose to the gas grill.
• Blocked outlets:
Remove the burners as described above. Check the gas valve outlets and use a thin me-
tal wire to remove any residues that might be causing a blockage. Place burner over the
outlets again and check whether the burner is now functioning properly.
• Check the burner regularly in order to ensure that it is free of insects and spiders
which may block the gas system or impair the gas flow. Make sure that the Venturi
tubes of the burner are cleaned carefully so that there are no more obstacles. We
recommend a tube brush for cleaning the Venturi tubes.
• The distance between the burner and the electrode should not be more than 5-8
mm.
• If necessary, clean electrode and readjust it.
Have the burners been cleaned? Clean the burners. Remove all residues. Do not allow
any water or cleaner to get into the burner jets.
• You may not have sufficiently preheated the grill. Preheat the grill for approx. 15
minutes with all burners lit.
• Clean the grill grates, fat catcher tray, etc. so that all fat deposits are removed.
Your grill temperature is too low. Wait a few minutes before turning the food so it has
time to cook properly.
• Turn off the gas cylinder.
• Ventilate the area so that any accumulated gas can completely disperse.
• Check all gas joints.
• If there is a leak, stand the gas cylinder upright in an open space.
• Keep well away from any gas or liquid escaping from the cylinder.
• Keep the gas cylinder at least 20 metres away from sources of ignition, electrical ap-
pliances, flashing lights, machinery, motors or engines.
• Ensure maximum air circulation to allow the accumulated gas to disperse.
Ceramic surface overloaded with drippings and deposits. Connections are blocked. Bur-
ner overheats due to inadequate ventilation (the grill area is largely covered with pans
or pots).
Cracks or ruptures in the ceramic surface.
Sealing of ceramic surface is not airtight.
Switch off burner and allow to cool down for at least 2 minutes. Start up burner again
and operate at high flame for at least five minutes or until the ceramic surfaces heat
evenly.
Ensure that no more than 75% of the grill area is covered with pots and pans or acces-
sories. Switch off burner and allow to cool down for at least 2 minutes, then restart it.
Allow burner to cool down and carefully check it for cracks. If there are cracks, contact
an authorised dealer to order a replacement Primezone.
Contact your specialist retailer. E-mail us at reklamation@roesle.de
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