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Manual cleaning
• Clean the cooled exterior and interior surface with a cloth or
sponge slightly dampened with a mild soap solution.
• For reasons of hygiene, the appliance should be cleaned be-
fore and after use.
• Avoid water contacting the electrical components.
• Never immerse the appliance in water or other liquids.
• Never use aggressive cleaning agents, abrasive sponges, or
cleaning agents containing chlorine. Do not use steel wool,
metallic utensils, or any sharp or pointed objects for clean-
ing. Do not use petrol or solvents!
• No parts are dishwasher safe.
• Clean fan with appropriate descaling detergents to ensure
creating limescales.
• Remove door gasket and wash it separately with warm soapy
water, then rinse and dry with soft cloth.
Semi-automatic cleaning
• Apply a suitable detergent to the chamber walls, fan covers
and the inner door glass. Leave for about 20 minutes.
• Set the temperature to about 100-120°C and the humidifica-
tion level to position 5. Set the time to 15 minutes.
• After the cycle is finished, open the door and wait for the ap-
pliance to cool down. Rinse with water.
• To dry the chamber, set the cycle to 10 minutes and the tem-
perature to about 180-200°C (repeat the cycle if necessary).
• After cleaning, leave the door slightly open.
Maintenance
• Check the operation of the appliance regularly to prevent se-
rious accidents.
• If you see that the appliance is not working properly or that
there is a problem, stop using it, switch it off and contact the
supplier.
• All maintenance, installation and repair work must be car-
ried out by specialised and authorised technicians, or recom-
mended by the manufacturer.
Transportation and Storage
• Before storage, always make sure that the appliance has
been disconnected from the power supply and completely
cooled down.
• Store the appliance in a cool, clean and dry place.
• Never place heavy objects on the appliance as this could
damage it.
• Do not move the appliance while it is under operation. Dis-
connect the appliance from power supply when moving and
hold it at the bottom.
Troubleshooting
If the appliance does not function properly, please check the
below table for the solution. If you are still unable to solve the
problem, please contact the supplier/service provider.
Problems
Possible cause
Appliance
Faulty connection to
does not work
the power mains.
(control panel
Lack of voltage.
totally off).
Blown electronic
board protection
fuse.
Error code identification
Warranty
Any defect affecting the functionality of the appliance which
Possible solution
becomes apparent within one year after purchase will be re-
Check connection to
paired by free repair or replacement provided the appliance has
the power mains.
been used and maintained in accordance with the instructions
Restore the power
and has not been abused or misused in any way. Your statutory
supply voltage.
rights are not affected. If the appliance is claimed under war-
Contact with technical
ranty, state where and when it was purchased and include proof
service.
of purchase (e.g. receipt).
In line with our policy of continuous product development we
Cooking cycle
Door open.
active - appli-
ance does not
Door sensor dam-
work.
aged.
Humidification /
Faulty water con-
steam produc-
nection.
tion does not
Closed water valve.
work.
Obstructed water
inlet filter.
Damaged water inlet
solenoid valve.
Door closed.
Gasket mounted not
Steam escape
properly.
through the
Damaged gasket.
gasket.
Handle adjusted
incorrectly.
Non evenly
One of the motor is
cooking.
faulty or operates at
low speed.
The motors do not
reverse direction.
Heating elements
damaged.
Internal lamp
Lamp damaged
does not work.
Safety thermal
Damaged thermal
protection
protection.
activated contin-
Control thermostat
uously.
damaged.
Error codes
Possible cause
E01: Chamber
Interrupted connection
probe not
between probe and
detected.
electronic plate.
Chamber probe damaged.
E02: Core probe
Interrupted connection
not detected.
between probe and
electronic plate.
Core probe damaged.
E03: Power
Lack of main power in
supply blackout.
period of time.
E04: USB error
USB not detected/reada-
ble/ damaged.
Interrupted connection
between USB port and
electronic plate.
Close the door
GB
properly.
Contact with technical
service.
Check connection to
the water mains.
Open the valve.
Clean the filter.
Contact with technical
service.
Check gasket as-
sembly.
Contact with technical
service.
Contact with technical
service.
Contact with technical
service.
Contact with technical
service.
Contact with technical
service.
Replace bulb.
Contact with technical
service.
Contact with technical
service.
Possible solution
Contact with
technical service.
Contact with
technical service.
Reactive inter-
rupted cycle.
Replace USB
drive.
Contact with
technical service.
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