Troubleshooting - Cleanmaxx CVGAA Mode D'emploi

Troubleshooting

If the device should stop working properly, fi rst check whether you are able to correct the
problem yourself. Otherwise, contact our customer service department. Do not try to repair
a faulty device yourself!
Problem
The device does not
work.
No steam is produced.
Smoke is emitted from
the device.
The device makes loud
pumping noises.
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Possible cause/solution
• Is the plug inserted in the mains socket correctly?
• Is the temperature control in the 0 position? Select a tem-
perature level.
• Have you not moved the device for some time? The auto-
matic switch-off feature has been activated, the device is in
stand-by mode. Move the device to start it up again (see
the "Automatic Switch-Off and Automatic Steam Feature"
chapter).
• Is the plug socket defective? Try a different socket and check
the fuse of your mains connection.
• Is the water reservoir fi lled with water?
• Is the temperature control in the 0 position? Select a tem-
perature level.
• Have you pressed one of the two steam buttons?
• The device has not yet reached operating temperature. Wait
until the temperature control lamp lights up constantly.
• If you have set a high temperature, the steam which is
generated is dry and almost invisible. This is exacerbated by
a high ambient temperature. Switch the temperature control
to a lower temperature to check whether the device is
producing steam.
• Have you not moved the device for some time? The
automatic steam feature has been activated (see the
"Automatic Switch-Off and Automatic Steam Feature"
chapter). Move the device and the steam function will
automatically switch on again.
• You might notice a small amount of smoke the fi rst time you
use the device. However, this is harmless and will cease as
you use the device.
• Is the water reservoir empty? Refi ll it.
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25.04.2013 09:10:55 25.04.2013 09:10:55