Troubleshooting
If the device is not working properly, please check fi rst of all whether you can rectify a
problem yourself. Otherwise you should contact the customer service department. Do
not attempt to repair a defective device yourself!
Problem
The device does not
work. The operating
lamp does not light
up.
No steam is pro-
duced.
Water emerges from
the bottom of the
iron.
Smoke is emitted
from the device.
The device makes
loud pumping
noises.
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08951_DE-GB-FR-NL_V1.indb 26
Possible cause/solution
•
Is the mains plug correctly inserted into the socket?
•
Is the plug socket defective? Try a different socket and
check the fuse of your mains connection.
•
Is the water reservoir fi lled with water?
•
The device has not yet reached operating temperature.
Wait until the temperature control lamp lights up constantly.
•
Is the temperature control on a low temperature setting?
Select a higher temperature setting.
•
Is the device upright? Press the
check whether any steam emerges.
•
If you have set a high temperature, the steam which is gen-
erated is dry and almost invisible. This is exacerbated by a
high ambient temperature. Switch the temperature control
to a lower temperature to check whether the device is pro-
ducing steam.
•
Have you not moved the device for some time? The automatic
safety switch-off function was activated. Take hold of the han-
dle so that the device switches back on and heats up again.
•
Is the water reservoir overfi lled? Pour away some water
(see the "After Use" section).
•
Is the temperature control on a low temperature setting?
Select a higher temperature setting so that steam can be
generated.
•
You might notice a small amount of smoke the fi rst time you
use the device. However, this is harmless and will cease as
you use the device.
•
Is the water reservoir empty? Refi ll it.
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steam burst button to
07.08.2014 14:38:17
07.08.2014 14:38:17