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Troubleshooting

If the device is not working properly, please check fi rst of all whether you can rectify a
problem yourself. Otherwise you should contact the customer service department. Do
not attempt to repair a defective device yourself!
Problem
The device does not
work.
The
display
and operating lamps
do not light up.
No steam is pro-
duced.
Water emerges from
the bottom of the
iron.
Odour produced
The pumping of wa-
ter out of the storage
station into the de-
vice does not work.
Possible cause/solution
Is the mains plug correctly inserted into the socket?
Is the plug socket defective? Try a different socket and
check the fuse of your mains connection.
Is the water reservoir empty? Refi ll it.
The device has not yet reached operating temperature.
Wait until the
Is the temperature control on a low temperature setting?
Select a higher temperature setting.
Are you pressing the Eco button during ironing? If the Eco
button is not pressed, no steam is produced.
Press the
production of steam.
Have you not moved the device for some time? The au-
tomatic safety switch-off function was activated. Move the
device so that it switches on again and heats up.
If you have set a high temperature, the steam which is gen-
erated is dry and almost invisible. This is exacerbated by a
high ambient temperature. Switch the temperature control
to a lower temperature to check whether the device is pro-
ducing steam.
Is the water reservoir overfi lled? Pour away some water
(see the "After Use" section).
Is the temperature control on a low temperature setting?
Select a higher temperature setting so that steam can be
generated.
You might notice a slight odour caused by production residues
the fi rst time you use the device. However, this is harmless
and will cease as you use the device.
Is the mains plug correctly inserted into the socket?
Is the iron seated correctly in the storage station? The res-
ervoir socket in the base must be located in the valve of the
storage station.
symbol is lit up constantly.
steam burst button 2 to 3 times to start the
33

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