Customer Service - Fronius Primo 3.0-1 Instructions De Service

Code Description
Update file does not match
735
the device, update file too old
736 Write or read error occurred
Log file cannot be saved (e.g.
738 USB flash drive is write-pro-
tected or full)
Error occurred during update
743
process
745 Update file corrupt
751 Time lost
Real Time Clock module
752
communication error
Hardware error in the Real
757
Time Clock module
Internal error: Real Time
758 Clock module is in emer-
gency mode
Emergency power limitation
766 has been activated (max. 750
W)

Customer service

IMPORTANT! Contact your Fronius dealer or a Fronius-trained service technician if
-
-
Behaviour
Warning message appears on
the display, update procedure is
interrupted
Warning message is shown on
the display
Warning message is shown on
the display
Warning message is shown on
the display
Warning message appears on
the display, update procedure is
interrupted
Warning message is shown on
the display
Error message is shown on the
display; the inverter is not feed-
ing any energy into the grid
Time may be inaccurate or lost
(feeding energy into the grid nor-
mal)
Error message is shown on the
display
an error appears frequently or all the time
an error appears that is not listed in the tables
Remedy
Check update file
and if necessary organise an
update file to match the device
(e.g. at
http://www.fronius.com)
If the status code is displayed
all the time: Notify a Fronius-
trained service engineer
Check USB stick and the data
contained on it or replace USB
stick
Never unplug a USB stick if the
'Data Transmission' LED is still
flashing or lit.
If the status code is displayed
all the time: Notify a Fronius-
trained service engineer
Create storage space, remove
write protection, check or
replace USB stick if necessary
If the status code is displayed
all the time: Notify a Fronius-
trained service engineer
Repeat the update process,
check USB stick
If the status code is displayed
all the time: Notify a Fronius-
trained service engineer
Re-download update file
If the status code is displayed
all the time: Notify a Fronius-
trained service engineer
Reset the time and date on the
inverter
If the status code is displayed
all the time: Notify a Fronius-
trained service engineer
If the status code is displayed
all the time: Notify a Fronius-
trained service engineer
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