7. Troubleshooting
Problem
- Not possible to
draw hot water
or steam
- Too little milk
foam or liquid
foam
- Coffee
just drips out
- The coffee has
no «foamy layer»
Tip:
If you are unable to fix the problem yourself,
please call our Service Hotline: 062 787 77 00
Please note:
If the error message «Error No.» appears in the display, you must note down the error
number before switching off the appliance and disconnecting the power cord. Please
call our Service number, 062 787 77 00. Our service technicians will then discuss the
further steps with you.
13_0944_ROT_BA_U2762CH_IH.indd 65
13_0944_ROT_BA_U2762CH_IH.indd 65
Meaning
- Frother (fig. E) is blocked
- System possibly needs
descaling
- Unsuitable milk
- Frother (fig. E) is blocked
- System possibly needs
descaling
- Milling is set too fine
- Coffee powder is milled
too fine
- Unsuitable type of coffee
- Beans are no longer
freshly roasted
- System possibly needs
descaling
What to do
- Completely dismantle the
frother and clean tho-
roughly (see chapter 5.7)
- Please carry out a high
concentration descaling
(see chapter 5.5)
- Use cold milk
- Completely dismantle the
frother and clean tho-
roughly (see chapter 5.7)
- Please carry out a high
concentration descaling
(see chapter 5.5)
- Set the milling to a coarser
level
- Use a coarser
coffee powder
- Change the type of coffee
- Use freshly ground beans
- Please carry out a high
concentration descaling
(see chapter 5.5)
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