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Before contacting service, check the following to avoid unnecessary service charges.
Oven Problem
The oven display stays OFF
Cooling fan continues to run after
oven is turned off
Oven temperature is too hot or too
cold
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 32. Avoid touching the
Oven light stays on
Cannot remove lens cover on light There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
Excessive moisture
Porcelain chips
Ignition will not operate
Is
the
power
supply
unplugged?
Has a household fuse been blown
or has the circuit breaker been
tripped?
Surface burners will not operate
Is this the first time the surface
burners have been used?
Is the control knob set correctly?
Are the burner ports clogged?
Surface burner flames are uneven yellow and/or noisy
Are the burner ports clogged?
Are the burner caps positioned
properly?
Is propane gas being used?
Surface burner makes popping noises
Is the burner wet?
Is the cap and gas spreader
positioned correctly?
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Cooktop cooking results not what expected
Is the proper cookware being
used?
Is the control knob set to the proper
heat level?
Problem Solving Steps
Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service.
The fan turns off automatically when the electronic components have cooled sufficiently.
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 28.
bulb glass with bare fingers as finger oil may cause bulbs to burn out prematurely.
Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
towel prior to attempting to remove the lens cover.
When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will
eliminate any moisture in oven (this is one of the advantages of convection).
When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
cord
Plug into a grounded 3 prong outlet.
Replace the fuse or reset the circuit.
Turn on any one of the surface burner knobs to release air from the gas lines.
Push in knob before turning to a setting.
See "Super Sealed Surface Burners" section.
See "Super Sealed Surface Burners" section.
See "Super Sealed Surface Burners" section.
The appliance may have been converted improperly. Contact a service technician.
Let it dry.
Make sure the alignment pins are properly aligned see "Super Sealed Surface Burners"
section.
Use cookware about the same size as the surface cooking area, element or surface burner.
Cookware should not extend more than 1 in (2.5 cm) outside the cooking area.
See "Cookware" section.
See "Setting the Control Knobs" section.
27 - Solving Operational Problems
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