Germany, acknowledge the obligation to correct those defects within the limitations
described below.
The consumer is not entitled to exploit this manufacturer's declaration if the failure in
the usability of the product is due to natural wear, use under competition conditions,
incompetent or improper use (including incorrect installation) or external influences.
This manufacturer's declaration does not affect the consumer's legal or contractual
rights regarding defects arising from the purchase contract between the consumer
and the vendor (dealer).
Extent of the guarantee
If a claim is made under guarantee, we undertake at our discretion to repair or
replace the defective goods. We will not consider supplementary claims, especially
for reimbursement of costs relating to the defect (e.g. installation / removal costs) and
compensation for consequent damages unless they are allowed by statute. This does
not affect claims based on legal regulations, especially according to product liability
law.
Guarantee requirements
The purchaser is required to make the guarantee claim in writing, and must enclose
original proof of purchase (e.g. invoice, receipt, delivery note) and this guarantee
card. He must send the defective goods to us at his own cost, using the address
stated above:
The purchaser should state the material defect or manufacturing fault, or the
symptoms of the fault, in as accurate a manner as possible, so that we can check if
our guarantee obligation is applicable.
The goods are transported from the consumer to us and from us to the consumer at
the risk of the consumer.
Duration of validity
This declaration only applies to claims made to us during the claim period as stated
in this declaration. The claim period is 24 months from the date of purchase of the
product by the consumer from a dealer in the Federal Republic of Germany (date of
purchase). If a defect arises after the end of the claim period, or if the evidence or
documents required according to this declaration in order to make the claim valid are
not presented until after this period, then the consumer forfeits any rights or claims
from this declaration.
Limitation by lapse of time
If we do not acknowledge the validity of a claim based on this declaration within the
claim period, all claims based on this declaration are barred by the statute of
limitations after six months from the time of implementation; however, this cannot
occur before the end of the claim period.
GRAUPNER GmbH & Co. KG D-73230 KIRCHHEIM/TECK GERMANY
Änderungen vorbehalten! Keine Haftung für Druckfehler
05/2009
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