7.5 REQUESTING SPARE PARTS
After verifying the problem with a specialized technician, When requesting spare parts, after please say clearly :
•
Model of the item.
•
Serial number of the item.
•
Motivation of the request of support.
•
Quantity of the spare part.
Possibly, enclose also a picture of the part to be ordered.
8 MESSAGES OF ERROR AND SOLUTIONS
MESSAGE
Er
Er1
Er2
Er3
DR
General product information:
code BSFjkz (identification of single particular code of the family BSF -
Blast Chiller - Shock Freezer)
"BSF" TYPE OF PRODUCT
possible options:
BSF = Blast Chiller - Shock Freezer
"j" grids or pans capacity of EUT
possible options:
03TS = capacity: 3 grids or pans
05TS = capacity: 5 grids or pans
07TS = capacity: 7 grids or pansv
10TS = capacity: 10 grids or pans
10TP = capacity: 10 grids or pans
15TS = capacity: 15 grids or pans
20TS = capacity: 20 grids or pans
BREAKDOWN
MALFUNCTION
Ensure that all the cables
are included in the terminal
Ensure that all the cables
are included in the terminal
Ensure that all the cables
are included in the terminal
Ensure that all the cables
are included in the terminal
Blasting time too long
Failed conservation of the food
at the end of the blasting cycle
The door is open
Blast chillers | User and maintenance manual | EN
ERROR
generic error or/
Internal error of the probe
error of the room probe
error of the room probe
error of the condenser probe
Check if the evaporator is
blocked with ice
Check if the product is loaded
correctly and does not exceed
Check if the internal fan is
spinning
Ensure that the laboratory
temperature is not too high
and with high percentage of
humidity
The door is open
"k" additional configuration of EUT
possible options:
SW Without unit - electric defrosting system
CW With unit - electric defrosting system
SX
Without unit - Hot gas defrosting system
CX With unit - Hot gas defrosting system
SY
Without unit - manual defrosting system
CY With unit - manual defrosting system
"z" additional configuration of EUT
possible options:
Y = With manual defrosting system (il compressore si
spegne)
SOLUTIONS
If the cable is tore off, insert it
again and screw it up
If the cable is tore off, insert it
again and screw it up
If the cable is tore off, insert it
again and screw it up
If the cable is tore off, insert it
again and screw it up
Leave the door open for at
least 15 min to melt the ice
Lighten the load of trays
and grills
Contact the assistance
Contact the assistance
Contact the assistance
Check that the door is
properly closed
45