INSTALLATION
Troubleshooting
Diagnostic traffic
Fault
light
Green flashing, yellow
No DHW; the outlet temper-
on, red off
ature does not match the set
value.
Green flashing, yellow
No DHW; the outlet temper-
off, red on
ature does not match the set
value.
The mini wireless remote
control LED illuminates but
appliance does not respond.
Note
The "PROFI DIRECT" app for fast troubleshooting is avail-
able from the App Store.
www.stiebel-eltron.com
Cause
The programming unit connecting cable is faulty.
The programming unit PCB is faulty.
The downstream tap is faulty.
Internal anti-scalding protection is activated.
The heating system is faulty.
The outlet sensor is faulty.
The PCB is faulty.
The high limit safety cut-out is not connected.
The high limit safety cut-out has responded.
The high limit safety cut-out is faulty.
The mini wireless remote control is not paired.
Remedy
Check the connecting cable and replace if necessary.
Check the programming unit and replace if neces-
sary.
Replace the faulty tap.
Deactivate internal anti-scalding protection.
Replace the test assembly.
Replace the outlet sensor.
Replace the test assembly.
Reconnect the connecting cable on the PCB.
Remedy the cause and activate the safety switch.
Replace the high limit safety cut-out.
Pair the mini wireless remote control; see "Instal-
lation options / Pairing/unpairing the mini wireless
remote control".
DHE Connect | DHE Touch |
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