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Trouble shooting
Checks and troubleshooting.
In the case of incorrect operation, fi rst check:
•
That the control panel and steam generator are connected
correctly in accordance with the wiring diagram.
•
That the steam generator is installed correctly in accordance
with these instructions.
•
That the drainage piping has a defi nite down-slope to the
drain.
•
That the dirt fi lter is clean. The fi lter is positioned at the con-
nection point for incoming water. During cleaning, unscrew
the pipe connection, take out the dirt fi lter and clean out
limescale and particles.
•
There must not be any water pockets in the steam piping or
any ventilation ducts leading from the steam room.
•
That the steam piping does not have any sharp bends (min.
radius 50 mm).
•
That any tap in the water line to the steam generator is not
closed.
•
That the construction and ventilation of the steam room are in
accordance with our instructions.
Troubleshooting list with alternative causes of faults and sugge-
sted remedies.
The desired temperature (40-50°C) is maintained in the steam
room, but there is no steam inside the room.
Fault cause: Insuffi cient ventilation in the steam room.
Remedy: Increase the amount of ventilation. If the air exhaust
valve extracts less than 10-20 m³ of air per person per hour, there
is insuffi cient ventilation. Can occur if the air exhaust valve is not
connected to a mechanical exhaust, or if a water pocket is block-
ing the ventilation duct.
Fault cause: The incoming air temperature to the steam room is
too high.
Remedy: Reduce the temperature of the incoming air to max.
35°C.
Fault cause: The air temperature surrounding the steam room is
higher than 35°C.
Remedy: Ensure that the surrounding temperature does not
exceed 35°C.
Fault cause: Thermometer is faulty or incorrectly located.
Remedy: The thermometer must be located approx. 150 - 170 cm
above fl oor level and as far away from the steam jet as possible.
The steam room is taking an abnormally long time to warm
up.
Fault cause: In the case of steam generator low power, refer to
the table.
Remedy: Change to a higher power steam generator.
Fault cause: Too much ventilation in the steam room.
Remedy: Reduce the amount of ventilation. Must be 10-20 m³ air
per person per hour.
Fault cause: Fuses in the distribution board have blown/tripped.
Remedy: Change the fuse(s).
Fault cause: The air temperature surrounding the steam room is
lower than 15°C.
Remedy: Raise the surrounding temperature or change to a hig-
her power steam generator.
Fault cause: Pipe element broken.
Remedy: Change the pipe element.
Fault cause: The sensor has been placed too close to the steam
jet, see test 2.
Remedy: Move the sensor or change the direction of the steam
jet.
Neither steam nor heat are present in the steam room.
Fault cause: Fuses in the distribution board have blown/tripped.
Remedy: Change the fuse(s).
Fault cause: Water is not leaving the steam generator.
Remedy: Open the tap that is connected to the pipe for incoming
water to the steam generator, and inspect the hose for a kink or
similar.
Fault cause: The control panel is set incorrectly.
Remedy: Check the time and temperature settings on the control
panel.
Fault cause: The dirt fi lter is clogged.
Remedy: Remove the fi lter, that is placed in connection to the
incoming water and clean foreign objects and particles from it.
Fault cause: The feed water solenoid valve has jammed.
Remedy: Remove the solenoid valve and clean out foreign ob-
jects and particles.
Fault cause: Excessive limescale in the steam generator water
tank, see test 1.
Remedy: Change the water tank, complete with the element and
electrodes.
Fault cause: The steam generator is connected to an incorrect
supply (voltage).
Remedy: Check the voltage and the generator connections, refer
to the wiring diagram.
Fault cause: The temperature cut-out has tripped, see test 4.
Remedy: Check for and rectify any faults in the steam pipe, e.g.
blockage due to several sharp bends, water pockets or drastically
reduced internal diameter. Alternatively the tank may be full of
deposits, see above.
Fault cause: Fault in the circuit board, control panel or solenoid
valve.
Remedy: Change the faulty component.
Fault cause: Pipe element broken.
Remedy: Change the pipe element.
Hot water runs out through the steam nozzle, no or very little
steam in the steam room.
Fault cause: The feed water solenoid valve has jammed due to
dirt or an electrical fault, see test 3.
Remedy: Remove and clean the solenoid valve or rectify the
electrical fault.
Fault cause: The solenoid valve is broken.
Remedy: Change the solenoid valve.
Fault cause: Circuit board fault.
Remedy: Change the circuit board
Fault cause: Too much deposit on the electrodes.
Remedy: Take out and clean the electrodes. Rub with a cloth until
all deposits have been removed.
Hot water squirts jerkily out through the steam nozzle, or in
an even trickle, mixed with steam.
Fault cause: Small water pocket in the steam pipe.
Remedy: Eliminate the water pocket.
Fault cause: Excessive length of uninsulated steam pipe.
Remedy: Insulate the steam pipe.
Fault cause: Too much deposit on the electrodes.
Remedy: Take out and clean the electrodes. Rub with a cloth until
all deposits have been removed.
Hot water runs continuously out from the steam generator
drain pipe.
Fault cause: The automatic draining solenoid valve has jammed.
Remedy: Switch off the steam generator. Test again after 80 mi-
nutes. If the fault persists, remove the motorized ball valve for the
automatic drain function and clean it.