Bose VIDEOBAR VB1 Mode D'emploi page 44

Problem
The sound is distorted.
Adjusting the volume
on my computer
has no effect on the
volume of the VB1.
The volume level
of my computer
or mobile device
changed suddenly
when I connected my
computer or mobile
device to the VB1.
Videobar VB1 is not
listed as a microphone,
speaker, or camera in
my meeting software.
TR OUBL ES H O OTI N G
What to Do
The volume may be too high. Lower the volume
using:
the VB1 remote control
your Bluetooth mobile device (if you are
using one)
your meeting software (speaker volume)
Your computer may not have the VB1 selected
as the default audio playback device (even if
your meeting software is working properly with
the VB1).
Windows: Click the speaker icon in the
system tray (in the taskbar) and select
Videobar VB1 as the playback device.
macOS: Click the Apple icon in the upper-
left corner of the screen, and select System
Preferences, click Sound, and then click
Output. Select Videobar VB1 in the list of
devices.
This is normal. The VB1 automatically
synchronizes the volume level of all devices
when they connect to it.
Wait approximately 30 seconds for your
computer to register the VB1 as a microphone,
speaker, and camera device.
If this still does not work, try the following
solutions:
Make sure the USB cable is connected
securely to your computer.
Try connecting to a different USB port on
your computer.
Make sure the VB1 is powered on
(connected securely to its power outlet).
Make sure the USB cable is connected
securely to the USB-C port on the rear panel
of the VB1.
Try using a shorter USB cable.
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