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Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Corporation (referred to as
"the warrantor") will, for the length of the period indicated on the chart below,
which starts with the date of original purchase ("warranty period"), at its
option either (a) repair your product with new or refurbished parts, (b) replace
it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the
warrantor.
Product or Part Name
Small Appliances
Large Capacity Rice Cookers
(SR-42 series)
During the "Labor" warranty period there will be no charge for labor. During
the "Parts" warranty period, there will be no charge for parts.
This warranty only applies to products purchased and serviced in the United
States. This warranty is extended only to the original purchaser of a new
product which was not sold "as is".
Mail-In Service –
Online Repair Request
Online Repair Request
To submit a new repair request, and for quick repair status visit our Web
Site at:
http://shop.panasonic.com/support
When shipping the unit, carefully pack and send it in the original (or supplied)
carton. Include a letter detailing the complaint along with the bill of sales and
provide a daytime phone number where you can be reached. A valid
registered receipt is required under the Limited Warranty.
When shipping Lithium Ion batteries please visit our web site at
http://shop.panasonic.com/support
providing the most up to date information.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
PURCHASER
WILL
BE
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER glass, plastic parts, temperature
probes (if included) and normal wear and tear or cosmetic damage. The
warranty ALSO DOES NOT COVER damages which occurred in shipment,
or failures which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling,
misapplication,
adjustments, maladjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, or commercial use (such
as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Service center or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
"LIMITED WARRANTY COVERAGE".
THE
WARRANTOR
IS
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.
FR32
Limited Warranty (Only for U.S.A.)
Panasonic Products Limited Warranty
Labor
1 yr.
6 Months
as Panasonic is committed to
REQUIRED
TO
FURNISH
alteration,
faulty
installation,
NOT
LIABLE
FOR
INCIDENTAL
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops
during or after the warranty period, you may contact your dealer or Service
Center. If the problem is not handled to your satisfaction, then write to:
Panasonic Corporation of North America
Consumer Affairs Department 10th Fl.
Parts
Two Riverfront Plaza
Newark NJ 07102-5490
1 yr.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
6 Months
WARRANTY, ARE YOUR RESPONSIBILITY.
Product registration is not mandatory. Failure to complete the form
does not affect the consumer' s warranty rights.
A
SALES
set-up
OR
As of March 2022
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