Troubleshooting - StarLab ErgoOne E Mode D'emploi

TROUBLESHOOTING

If an error occurs, the instrument display shows "Err" and the error number is also shown. The instru-
ment will now only react to the ENTER key. Pressing the ENTER key will attempt to restart the instru-
ment. Therefore, a reference run is automatically requested.
Problem
Instrument does
not react
Instrument does
not react
Instrument does
not react
Instrument does
not react
Tip drips/
instrument not sealed
or volume error
Display is dark
Error message
—
Possible cause
Battery discharged Charge battery for at least 5
or faulty min without operating, then
only operate with charging
cable attached until battery
is recharged. Replace bat-
tery if needed.
Faulty electronic Send in the instrument
component for repair.
Faulty electronic Send in the instrument
component for repair.
Unpredicted program Confirm error by pressing
error the ENTER key. The instru-
ment is reinitialized.
No battery inserted Insert battery
Battery is defective Replace battery
Faulty electronic Send in the instrument
component for repair.
Improper tip Only use quality tips
Tip is not properly Press tip in firmly/use
seated other ejector-adjustment
clips.
Piston, nose cone or Clean the instrument/
seal is contaminated replace the seal.
or damaged Oil piston.
Electrostatic dis- Remove and insert
charge the battery.
Faulty electronic Send in the instrument
component for repair.
Corrective action
ErgoOne E · User Manual · 31