Trouble-Shooting And Service - clage DSX Mode D'emploi Pour L'utilisateur

5. Trouble­shooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa­
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel: +49 · 4131 · 89 01- 40
Fax: +49 · 4131 · 89 01- 41
Email: service@clage.de
This instantaneous water heater was manufactured conscientiously and checked several
times before delivery. Should malfunctions nevertheless occur, it is usually only due to
a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table. In
doing so, you will avoid unnecessary expense of customer service assistance.
Problem Cause
Master fuse tripped
Water stays cold, digi-
tal display does not
Safety pressure cut-out
light up
tripped
Water stays cold,
Safety thermal cut-out
digital display does
tripped
light up
Display shows error Control system has swit-
symbol "screwdriver" ched off
Outlet fitting dirty or
calcified
Flow rate of hot
water too weak
Fine filter dirty or calci-
fied
Water flow rate too high
Selected temperature is
Cold water has been
not reached
added via the tap
Inlet temperature excee-
Display: "
I NL E T T E MP
ding nominal tempera-
"
T O O H I G H
ture
No response upon key Hood is not fitted pro-
press on device perly
Symbol "battery" lights Flat batteries
Transmission range
Display: "NO" and
exceeded
appliance does not
response to the remote
Disturbance through
control
other radio emitters
Display: " - -" and
Registration in process
radio symbol flashes
19
Solution
Renew or activate fuse
Contact customer service
Contact customer service
Switch fuses off and on. If sym-
bol "screwdriver" is still indica-
ted, contact customer service
Clean shower head, jet regula-
tor or sieves
Let clean fine filter by customer
service
(Re)activate motor-driven valve
Tap hot water only; set tempe-
rature, check outlet temperature
Reduce inlet temperature
Refit the hood properly
Insert two new type AAA
batteries in the remote control
Place the remote control closer
to the appliance, press key
Repeat login with different
radio channel
Hold the remote control in front
of the water heater
CLAGE