6. Troubleshooting and service
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel.: +49 4131 89 01-40
Fax: +49 4131 89 01-41
E-Mail: service@clage.de
All manuals and user guides at all-guides.com
This instantaneous water heater was manufactured conscientiously and checked several
times before delivery. Should malfunctions nevertheless occur, it is usually only due to
a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table. In
doing so, you will avoid unnecessary expense of customer service assistance.
Problem
Water stays cold, digi-
tal display does not
light up
Display shows error
symbol "screwdriver"
Flow rate of hot
water too weak
Selected temperature is
not reached
Display: "
INLET TEMP
"
TOO HIGH
No response upon key
press on device
Symbol "battery" lights Flat batteries
Display: "NO" and
appliance does not
response to the remote
control
Display: " - -" and
radio symbol flashes
19
Cause
Solution
Master fuse tripped
Renew or activate fuse
Switch fuses off and on. If sym-
Control system has swit-
bol "screwdriver" is still indica-
ched off
ted, contact customer service
Outlet fitting dirty or
Clean shower head, jet regula-
calcified
tor or sieves
Fine filter dirty or calci-
Let clean fine filter by customer
fied
service
Water flow rate too high
(Re)activate motor-driven valve
Cold water has been
Tap hot water only; set tempe-
added via the tap
rature, check outlet temperature
Inlet temperature excee-
ding nominal tempera-
Reduce inlet temperature
ture
Hood is not fitted pro-
Refit the hood properly
perly
Insert two new type AAA
batteries in the remote control
Transmission range
Place the remote control closer
exceeded
to the appliance, press key
Disturbance through
Repeat login with different
other radio emitters
radio channel
Hold the remote control in front
Registration in process
of the water heater