Changing The User Pin In User Mode; Configuring A One-Time User Recovery Pin - iStorage CLOUDASHUR Manuel D'utilisation

15.

Changing the User PIN in User Mode

To change the User PIN, first unlock the cloudAshur with a User PIN as described above in section 14. Once the cloudAshur
is in User Mode (solid
1. In User mode press and hold down
both KEY ( ) + 4
2. Enter New User PIN and press the KEY ( )
button
3. Re-enter New User PIN and press the KEY ( )
button
Important: Changing the User PIN must comply with the 'User PIN Policy' if one has been configured as
described in section 8, which imposes a minimum PIN length and whether a 'Special Character' has been
used. The administrator can refer to section 10 to check the user PIN restrictions.

16. Configuring a One-Time User Recovery PIN

The One-Time User Recovery PIN is extremely useful in situations where a user has forgotten their PIN to unlock the
cloudAshur. To activate the recovery mode, the user must first enter the correct One-Time Recovery PIN, if one has been
configured. The user PIN recovery process does not impact the encryption key and Admin PIN, however the user is forced to
configure a new 7-15 digit User PIN.
To configure a One-Time 7-15 digit User Recovery PIN, first enter the "Admin Mode" as described in section 5. Once the
cloudAshur is in Admin Mode (solid
1. In Admin mode, press and hold down both
'KEY ( ) + 4' buttons
2. Enter a One-Time Recovery PIN and press
KEY ( ) button
3. Re-enter a One-Time Recovery PIN and press
KEY ( ) button again
#16
GREEN LED) proceed with the following steps.
BLUE LED) proceed with the following steps.
Solid
GREEN
Blinking
switch to a single
back to blinking
Blinking
switch to a rapidly blinking
then to a solid
successful User PIN change
Solid
and solid
Blinking
switch to a single
back to blinking
Blinking
to a rapidly blinking
solid
Recovery PIN has been successfully configured
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GREEN LED will change to a blinking
LED and a solid BLUE LED
GREEN and solid BLUE
GREEN LED blink and then
GREEN and solid
GREEN and solid BLUE
GREEN
GREEN LED indicating a
BLUE LED will change to blinking
BLUE LEDs
GREEN and solid BLUE
GREEN LED blink and then
GREEN and solid
GREEN and solid BLUE
GREEN LED and finally to a
BLUE LED indicating the One-Time
LEDs will
BLUE LEDs
LEDs will
LED and
GREEN
LEDs will
BLUE LEDs
LEDs change