Fault And Breakdown Code Display; Accessing Memorised Data - SOMFY ELIXO 500 3S io Manuel D'installation

fault and breakdown code display

Code description
E1 Cell safety autotest fault
E2 Programmable safety autotest fault The programmable safety input autotest is
E3
Defective safety edge autotest
E4 Obstacle detection when opening
E5 Obstacle detection when closing
E6 Cell safety fault
E7 Safety edge safety fault
E8 Programmable safety fault
E10 Motor short circuit protection
E11 24V power supply short protection
E12 Hardware fault
E13 Accessories power supply fault
E15 Fault when the motor supplied by
the backup battery is first switched
on
For all other error codes or faults, please contact Somfy.

accessing memorised data

To access memorised data, select parameter "ud" then press "OK".
data description
u0 to u1 Complete opening cycle
counter
u2 to u3
u6 to u7 Cycle counter with obstacle
detection
u8 to u9
u12 to u13 Pedestrian opening cycle counter
u14 to u15 Reset movement counter
u20
Number of monodirectional remote controls memorised for complete opening control
u21 Number of monodirectional remote controls memorised for pedestrian opening control
u22 Number of monodirectional remote controls memorised for remote lighting control
u23 Number of monodirectional remote controls memorised for auxiliary output control
u24 0 = no system key present, 1 = system key present
d0 to d9 Log of the last 10 faults (d0 most recent - d9 oldest)
dd To clear the fault log: press and hold "OK" for 7 s.
Copyright © 2015 Somfy SAS. All rights reserved.
Comments
The cell autotest is not satisfactory.
not satisfactory.
The safety edge autotest is not satisfactory.
Detection in progress on safety input for
longer than 3 minutes.
Short circuit protection for input/outputs:
product and additional devices connected to
terminals 21 to 26 (orange light, photoelectric
cells (except BUS), code keypad, safety
edge) not operating
The hardware auto tests are not satisfactory
The accessories power supply cuts
out following an overload (excessive
consumption)
global [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
since last self-learning [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
global [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
since last self-learning [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
Solution?
Check that "P07" is correctly configured.
Check the wiring of the cells.
Check that "P09" is correctly configured.
Check the programmable safety input wiring.
Check that "P08" is correctly configured.
Check the safety edge wiring.
Check that no obstacles are causing the cells or safety edge to detect.
Check that "P07", "P08" or "P09" is correctly configured in relation to the
device connected to the safety input.
Check the safety device wiring.
Check that the photoelectric cells are correctly aligned.
Check the motor wiring.
Check the wiring, then disconnect the power supply for 10 seconds.
N.B.: maximum accessories consumption = 1.2 A
Repeat an order. If the fault persists, contact Somfy.
N.B.: maximum accessories consumption = 1.2 A
Check the consumption of the connected accessories.
Disconnect the backup battery and connect the motor to the mains to switch
it on for the first time.
Elixo 500 3S io
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