13. Warranty
Caution
This is a single user product. Use by more than one person may present a health risk
and performance questions and voids the warranty.
This product is warranted by Medela LLC to the original retail purchaser to be free from
defects in material and workmanship for the period of one year for pump mechanism (90
days for parts and accessories) from the date of purchase. Warranty can only be claimed
in the country of purchase. In the event of a defect, Medela will repair or, at Medela's
option, replace this product, without charge for such replacement, parts or labor.
Purchaser shall bear all expense for returning this product to Medela. This warranty does
not apply to any product used commercially or which has been subjected to misuse,
abuse or alteration.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO A DURATION OF 1 YEAR FROM DATE OF
PURCHASE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
Before you make a claim under this warranty, it may save time and expense to call Medela
Customer Service (toll free) at 1-800-435-8316. You may also call this number for additional
information concerning this warranty. If you wish to make a claim under this warranty,
you must return this product to Medela with a return authorization number received from
Medela Customer Service, prepaid, together with your dated bill of sale or other proof of
purchase and a brief statement of the problem to the following address:
Medela LLC – Returns, Door 4501
1101 Corporate Dr.
McHenry, IL 60050
ATTENTION: RETURNS
Call first for authorization number. Returns not accepted without an authorization number.
Questions? Visit www.medela.com or call us at 1-800-435-8316.
Medela Canada
4160 Sladeview Crescent Unit #8
Mississauga, ON L5L 0A1
ATTENTION: RETURNS
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