10. Warranty and maintenance / disposal
Warranty and maintenance
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Three-year warranty for the unit from the date of purchase, excluding pump set and
accessories. Six month warranty for the batteries. The manufacturer is not liable for any
damage or consequential damage caused by incorrect operation, inappropriate usage
or use by unauthorised persons. Routine checks, servicing and battery exchange may
only be carried out by Medela authorised personnel.
The engineering of the Medela Symphony breast pump has been verified by indepen-
dent test institutes for compliance with the EN/IEC 60601-1 standard. Copies of such
certificates may be obtained on request. Because of the method of construction used,
Medela does not expect electrical safety to be affected at any time during the life of the
product – provided that it is used properly in accordance with the intended use as well
as these instructions for use, and that the device is serviced and repaired at authorized
service centre. There are no prescribed or recommended electrical safety checks or
recurrent tests to be carried out.
Manufacturer's information provided in accordance with EN/IEC 62353:2014 "Medical
electrical equipment – Recurrent test and test after repair of medical electrical
equipment".
Besides the cleaning procedure(s) described in chapter 5 and battery charging for
pumps with optional batteries as described in chapter 6, there is no further
maintenance required. Besides the inspection procedures described in chapter 3, e.g.
visual signs of damage on pump or power cord, pump dropped or dropped into water,
there are no further inspections required. As pointed out in chapter 3, service and repair
must be performed only by an authorized service agency (centre) in full accordance
with the Symphony Service Manual using original Medela spare parts mentioned
therein. The service manual, wiring diagrams, and descriptions are available upon
request from Medela.
Medela deems that the final production testing replaces on-site testing of the device
before putting into service.
The service life of the device is seven years, the internal batteries life included.
The service life of the accessories is two years.