Warranty - Medela Sonata Mode D'emploi

20. Warranty

This product is warranted by Medela to the original retail purchaser to be free from defects in
material and workmanship for the period of 1 year for pump mechanism (90 days for other parts and
accessories) from the date of purchase. Warranty can only be claimed in the country of purchase.
In the event of defect, at Medela's option, Medela will replace this product, without charge for
such replacement parts. Purchaser shall bear all expense for returning this product to Medela. This
warranty does not apply to any product used commercially or which has been subjected to misuse,
abuse or alteration.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO A DURATION OF 3 YEARS FROM DATE OF PURCHASE. SOME AREAS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR IN YOUR COUNTRY.
Before you make a claim under this warranty, it may save time and expense to call Medela Customer
Service (toll free) at 1-800-435-8316. You may also call this number for additional information
concerning this warranty. If you wish to make a claim under this warranty, you must return this product
to Medela with a return authorization number received from Medela Customer Service, prepaid,
together with your dated bill of sale or other proof of purchase and a brief statement of the problem
to the following address:
Medela LLC – Returns, Door 4501
1101 Corporate Dr.
McHenry, IL 60050
ATTENTION: RETURNS
Contact Customer Service for a return authorization number. Returns are not accepted without an
authorization number.
We recommend recording your serial number here
when you first open your pump for easy reference
when contacting Medela Customer Service.
Your serial number can be found on the sticker on the bottom of the breast pump.
SERIAL NUMBER:
Questions? Visit www.medela.com or call us at 1-800-435-8316.
Medela Canada
4160 Sladeview Crescent Unit #8
Mississauga, ON L5L 0A1
ATTENTION: RETURNS
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