Malfunctions Of The Shaking Drive; Malfunctions Of The Optional Refrigerator; Warranty Regulations And Service - Sartorius Stedim Biotech CERTOMAT IS Mode D'emploi

3.5.2.1 Maintenance of the Illumination Unit
Maintenance of the illumination unit is restricted to
checking and replacing the fluorescent tubes. If other
malfunctions occur, please contact your service
representative of Sartorius AG.

3.5.2.2 Malfunctions of the Shaking Drive

•
If the shaking drive runs noisy or irregularly the belt
may be dirty. If the tray support does not turn although
the shaking drive is working (you can hear the motor
run), the drive belt may be damaged. If the motor is
inoperative although the power supply and all necessary
set-ups are available, the motor may be damaged.
1. For checking the belt drive the tray and tray support
must be disassembled. Unscrew the 4 mounting screws
in the centre of the tray support. Afterwards you remove
the stainless steel spillage tray carefully. Then you can
see the built-in shaker.
2. At the assembly of the shaking table, please fasten the
screws carefully crosswise.
•
If the drive belt is damaged (torn) or the motor is
suspected to be defective, please contact your service
representative of Sartorius AG.

3.5.2.3 Malfunctions of the Optional Refrigerator

•
The compressor of the refrigerating unit has an excess
temperature protection, which opens if a certain
ambient temperature is exceeded. It can take up to one
hour until the excess temperature protection closes
again and the device continues to operate.
•
If the excess temperature protection cuts-off the
refrigerator often or repeatedly, you should contact your
service representative of Sartorius AG.
3.6

Warranty Regulations and Service

•
If not agreed otherwise, Sartorius Stedim Biotech GmbH
offers a warranty according to the General Terms and
Conditions of Business, valid at the time of delivery,
which you can obtain together with the order
confirmation or the device or on request.
•
The warranty applies to malfunction of the equipment,
defective material and workmanship and resulting
malfunctions. It includes the repair or the replacement
of damaged parts. Not included in the warranty are
materials of consumption and parts, which have become
defective due to normal wear.
•
If you use the device in a corrosion environment or if
you use aggressive media you have to check the
lastingness of the device. Malfunctions due to improper
handling as well as defects and malfunctions due to
aggressive media are not subject to the warranty.
•
Claims for warranty have to be proved by a respective
receipt of delivery. The warranty will lapse if any
modifications or unauthorized repairs are performed on
the unit by the purchaser or unauthorized third parties.
•
You may return defective equipment to the Sartorius
AG. Here repairs are carried out according to the valid
maintenance and repair conditions.
Any units to be sent to us for repair have to be in
perfect hygienic condition, clean and well packed. If
parts were polluted by media and media components,
they have to be cleaned, decontaminated, disinfected or
sterilised, according to the valid safety rules of this
particular application, e.g. for chemical or biological
safety.
The sender has to prove that all safety guidelines have
been observed. For this purpose you have to fill in the
enclosed decontamination declaration and attach it to
the apparatus. No apparatus will be repaired without
declaration of decontamination or description of the
measures taken.
Transport damages or subsequent cleaning or
disinfection, if required, will be borne by the sender.
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