Hatco THERMMAX Salamander TMS2-1H Serie Manuel D'instructions page 11

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit turned "On", but no heat.
Unit not hot enough.
Unit not working at all.
Error Codes
The following error codes may appear on the digital display to
indicate an error in the operating condition of the unit.
E1 = Circuit board overheating. Internal temperature over
75°C (167°F). Turn off the unit, disconnect from the
power supply, and allow the unit to cool. Contact
Authorized Service Agent or Hatco for assistance.
E3 = Cooling fan overheating. Internal temperature over 100°C
(212°F). Turn off the unit, disconnect from the power
supply, and allow the unit to cool. Contact Authorized
Service Agent or Hatco for assistance.
The warranty on this Hatco unit is for one year from date of
purchase or eighteen months from date of shipping from Hatco,
whichever occurs first.
If you experience a problem with this unit during the warranty
period, please do the following:
Contact Local Hatco Dealer
When contacting the Hatco dealer for service assistance,
please supply the dealer with the following information to
ensure prompt processing:
• Model of unit
• Serial number (located on the unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
Form No. TMS2CEM-1021
Probable Cause
Heating element(s) defective.
No power to unit.
Power I/O (on/off) knob defective.
Heating element(s) defective.
Unit not plugged in.
Unit not turned on.
Circuit breaker tripped.
Power I/O (on/off) knob defective.
TROUBLESHOOTING GUIDE
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, setup, or maintenance.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Check electrical connection for proper supply voltage.
Check circuit breaker and reset, if necessary.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Plug unit into proper power supply.
Turn the Power I/O (on/off) knob to the I (on) position.
Reset circuit breaker. If circuit breaker continues to
trip, contact an Authorized Hatco Service Agent or
Hatco for assistance.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto
the Hatco website at www.hatcocorp.com, select the Support
pull-down menu, and click on "Find A Service Agent"; or contact
the Hatco Parts and Service Team at:
Telephone: +1-414-671-6350
e-mail: support@hatcocorp.com
SERVICE INFORMATION
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
Non-Warranty Problems
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
Service Agency.
To locate the nearest Service Agency:
• access our website at www.hatcocorp.com, select the
Support pull-down menu, and click on "Find A Service Agent"
• call Hatco Service at +1-414-671-6350
• e-mail Hatco Service at support@hatcocorp.com
11
WARNING
Corrective Action