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10.3 AFTER-SALE SERVICE
1. Resolving faults by yourself
If you suspect any fault, before contacting the approved after-sales service directly or
via your dealer, make sure you have observed all instructions and advice in this user ma-
nual.
2. After-sales service
Consult the enclosed warranty card for available after-sales services.
In order to receive immediate help, make sure you have ready the following essential
data to identify your appliance:
Brand of appliance
Model
Serial number
The problem or reason
Date of purchase
Purchased from/supplier
To contact the technical assistance, visit our website:
https://corporate.haier-europe.com/en/
Under the section "website", choose the brand of your product and your country.
You will be redirected to the specific website where you can find the telephone number
and form to contact the technical assistance.
AVAILABILITY OF SPARE PARTS
Thermostats, temperature sensors, printed circuit boards and light sources are availa-
ble for a minimum period of seven years after placing the last unit of the model on the
market.
Door handles, door hinges, trays and baskets for a minimum period of seven years and
door gaskets for a minimum period of 10 years, after placing the last unit of the model
on the market.
GUARANTEE
Minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year
for Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco,
6 months for Algeria, Tunisia no legal warranty required.
PRECAUTIONS
If your cabinet is to be discard, you must remove the door and leave the shelves in place.
This will reduce the possibility of danger to children. And the flammable foaming needs
to be disposed by professional persons.
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