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of a problem please check all shown possibilities and follow below instructions before you
contact an after sales service. See CUSTOMER SERVICE.
WARNING!
Before maintenance, deactivate the appliance and disconnect the mains plug from
the mains socket.
improper repairs can cause considerable consequential damages.
A damaged supply should only be replaced by the manufacturer, its service agent or
8.1 Troubleshooting
Problem
The compressor
does not work.
The appliance runs
frequently or for a
too long period of
time.
The appliance
makes abnormal
sounds.
Possible Cause
. Mains plug is not connected in the
mains socket.
. The indoor or outdoor tempera-
ture is too high.
.
for a period of time.
.
The door of the appliance is not
tightly closed.
.
The door has been opened too
frequently or for too long.
.
The temperature setting is too low.
.
The door gasket is dirty, worn,
cracked or mis-matched.
.
The required air circulation is not
guaranteed.
.
The interior is covered in ice.
.
The appliance is not located on
level ground.
.
The appliance touches an object
close to it.
.
The appliance stands on a wooden
8 - Troubleshooting
Possible Solution
.
.
.
.
.
.
.
.
.
.
.
.
Connect the mains plug.
In this case, it is normal for the
appliance to run longer.
Normally, it takes 8 to 12 hours
for the appliance to cool down
completely.
Close the door and ensure the
appliance is located on a level
ground and there is no food or
container jarring the door.
Do not open the door too fre-
quently.
Set the temperature higher un-
til a satisfactory temperature is
obtained. It takes 24 hours for
the temperature to become
stable.
Clean the door gasket or re-
place them by the customer
service.
Ensure adequate ventilation.
Defrost the appliance.
Level the appliance.
Remove objects around the
appliance.
the appliance somewhere else.
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