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FAQ
EN
Problem
Possible Cause and Solution
The robot will not clean
automatically at the
The robot has low battery. The scheduled cleaning will not start unless the battery level is over 15%.
scheduled time.
The robot does not
The robot is too far away from the base and they cannot communicate with each other. Using the app to control the robot is
respond to the base.
recommended.
1. Replenish clean water in time.
2. Unplug the power cord from the base, take out the fresh tank and put it back, and then power on the base and try again.
Water in the fresh tank
3. Pour out the remaining water in the fresh tank, rinse the bottom of the fresh tank and filter media, and then try
is insufficient.
again after adding water into it.
4. Check the metal filter at the water inlet of the base to see if there are foreign objects, if any, please take out the
foreign objects.
If the problem persists, please contact the after-sales service.
1. Remove the washboard and check whether the sewage drain is blocked and clean it.
The water level in
2. Wipe the metal elastic pieces of the overflow sensor within the washboard with a dry cloth.
the washboard is
3. Gently press down on the waste tank to ensure that the waste tank is installed in place.
abnormal.
4. Check if the sealing ring of the waste tank is loose or not installed properly, if so, reset it manually. If the problem
persists, please contact the after-sales service.
The washboard is not
Check whether the washboard is installed in place or whether the clips on both sides of the washboard are in place.
installed.
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Specifications
Robot
Model
RLS6TAC
Battery
6400 mAh (Nominal Capacity)
Charging Time
Approx. 6 hours
Rated Voltage
14.4 V
Rated Power
55 W
Operation Frequency
2400-2483.5 MHz
Maximum Output Power
< 20 dBm
SRD Wireless Operation
433.92 MHz
Frequency
Maximum Output Power
< 10 dBm
WEEE Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the
recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential
negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as
terms and conditions of such collection points.
Self-Wash Base
Model
RCS4
Rated Input
100-240 V ~ 50-60 Hz 1.5 A
Rated Output
20.0 V
1 A
SRD Wireless Operation
433.92 MHz
Frequency
Maximum Output Power
< 10 dBm
Under normal use of condition, this equipment should be kept a separation
distance of at least 20 cm between the antenna and the body of the user.
EN
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