2023 Motorola Solutions, Inc. All Rights Reserved
©
Legal and Compliance Statements
Product Safety and RF Exposure Compliance
CAUTION: Before using this product, read the Product Safety and RF Exposure booklet
enclosed with your radio which contains important operating instructions for safe usage and
RF energy awareness and control for compliance with applicable standards and regulations.
Warranty and Service Support
Service Information
Technical & Repair Support (for Contracted Customers Only)
If you would like to contact the Motorola Solutions Customer Care team, use the appropriate contact
details below. Please be prepared to provide your contract number, product serial numbers, and
detailed issue description for a faster response and a resolution. If the support request is Technical
Support related, the request will be handled by the Technical Support Operations (TSO) team. This
team of highly skilled professionals provides Technical Support to help resolve technical issues and
quickly restore networks and systems. If you are unsure whether your current service agreement
entitles you to benefit from this service, or if you would like more information about the Technical
or Repair Support Services, contact your local customer support or account manager for further
information.
Contact Details
Technical Requests:
techsupport.emea@motorolasolutions.com
Repair Support:
repair.emea@motorolasolutions.com
Contact Us:
https://www.motorolasolutions.com/en_xu/support.html
Parts Identification and Ordering
If you need help with identifying non-referenced spare parts, direct a request to the Customer Care
Organization of a local area Motorola Solutions representative. Orders for replacement parts, kits, and
assemblies should be placed directly at the local distribution organization of Motorola Solutions or
through the Extranet site Motorola Online at https://emeaonline.motorolasolutions.com.
Service Centers
If a unit requires further testing, knowledge and/or details of component level troubleshooting or service
then is customarily performed at the basic level, please send the radio to the following Service Center:
Service Center
Sanmina (Japan)
Address
LMR Repair Centre,
East Japan Repair
Centre, 1025-1 Yo-
koyama Otaki-Machi,
2980206 Isumi-Gun,
Chiba Japan
Telephone Number
81 (363) 658584
MN007262A01-AE
Legal and Support
Email Address
s.hayakawa@motoro-
lasolutions.com
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