REPAIRS
Return for repair
IMPORTANT!
– Clean and decontaminate the instrument carefully.
– It is essential always to include an exact description of the type of mal-
function and the media used.
– Shipment is at the risk and the cost of the sender.
– Please complete a declaration of decontamination before returning.
Calibration Service
ISO 9001 and GLP-guidelines require regular examinations of your volu-
metric instruments. We recommend checking the volume every 3 - 12
months. The interval depends on the specific requirements on the instru-
ment. For instruments frequently used or in use with aggressive media,
the interval should be shorter.
Just send in the instruments to be calibrated, accompanied by an indica-
tion of which kind of calibration you require. Your instruments will be
returned within a few days together with a Certificate of Calibration. For
further information, please contact Starlab Pipette Calibration Service or
your Starlab partner.
WARRANTY AND GUARANTEE
We shall not be liable for the consequences of improper handling, use,
servicing, operating or unauthorized repairs of the instrument or the
consequences of normal wear and tear especially of wearing parts such
as pistons, seals, valves and the breakage of glass as well as the failure to
follow the instructions of the operating manual. We are not liable for dam-
age resulting from any actions not described in the operating manual or if
non-original spare parts or components have been used.
ErgoOne
E pipettes are guaranteed for 12 months from the delivery date,
®
providing that the product is used according to the operating instruc-
tions. The guarantee is not valid in the event of damage or defects caused
by improper use. The guarantee covers repairs to or replacement of the
equipment. Our "General terms and conditions" apply. Starlab reserves
the right to make changes to specifications without prior notice in order to
implement short-term innovations.
Subject to technical modification without notice. Errors excepted.
36 · ErgoOne E-8/-12 · User Manual
Transporting of hazardous materials without a
permit is a violation of federal law.