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Anomalies related to the scope mechanical or electronic
PROBLEM
The fire goes out
or the Boiler stops
automatically
The Boiler runs for a
few minutes and then
goes out.
Pellet build up in grate,
door glass gets dirty
and flame is weak
The smoke extraction
motor does not work
POSSIBLE CAUSE
1. Pellet hopper empty
2. Pellets not being fed in
3.
Intervention
of
temperature sensor
4. Door not closed properly or
gaskets worn
5. Boiler temperature is too high
6. Unsuitable pellets
7. Low pellet feed rate
8. Combustion chamber dirty
9. Smoke outlet obstructed
10. Smoke extraction motor failed
11 Pressure switch faulty or
defective
1. Lighting cycle not completed
2. Temporary failure of electricity
supply.
3. Smoke duct obstructed.
4. Temperature sensors defective or
broken.
5. Sparkplug failure.
1. Insufficient combustion air
2. Pellets damp or unsuitable
3. Smoke extractor motor broken
4. Bad adjustment. Wrong ratio
between air and pellet
1. No electrical supply to
the Boiler
2. The motor is broken
3. Defective electronic board
4. Control panel broken
SOLUTION
1. Refill pellet hopper
If it is first ignition the fuel, having to go the route that goes
from the tank to the brazier, may not be able to arrive on
time and in the right amount programmed
2. If after repeated ignitions did not appear in the
flame, even with regular supply of pellets, the problem
may be related to the components of the heater or the
pellet
improper installation
3. Let the Boiler cool down completely, reset the thermostat
till lockout ceases, relight Boiler;if problem persists, contact
technical assistance
4. Close the door or replace the gaskets with original
spare parts
5. Check for proper operation of the water pump, if
necessary, replace the component
6. Change to a type of pellet recommended by the
manufacturer
7. Have the fuel feed rate checked by technical service
8. Clean the combustion chamber, following instructions in
the manual
9. Clean the smoke duct
10. Check the motor and replace if necessary
11. Replace the pressure
1. Re-run lighting cycle
2. See previous instruction
3. Clean smoke duct
4. Check and replace sensors as necessary
5. Check the plug and replace if necessary
1. Check that the room air intake is present and free. Check
that the pipe Ø 5 cm for air inlet is not obstructed.
Clean the grate and check that all the airways are clear. Carry
out a general cleaning of the combustion chamber and the
smoke duct.
Check the state of the door gaskets
2. Change the type of pellet
3. Check the motor and replace if necessary
4. Contact your Authorized Assistance Center
1. Check the supplay voltage and the protection fuse
2. Check the motor and capacitor and replace
if necessary
3. Replace electronic board
4. Replace the control panel
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