Troubleshooting - Stiebel Eltron DHE Connect 18 Utilisation Et Installation

INSTALLATION

Troubleshooting

16. Troubleshooting
WARNING Electrocution
To test the appliance, it must be supplied with power.
Note
When testing the appliance using the diagnostic traffic
lights, water must be flowing.
Indicator options for diagnostic lights (LED)
Red
Yellow
Green
Diagnostic traffic Fault
lights (draw-off
mode)
No LED illuminates Appliance does not heat up
Green flashing, yellow No DHW
off, red off
112 |DHE Connect | DHE Touch
Illuminates in the event of a fault
Illuminates in heating mode/flashes when output limit reached
Flashing: Appliance connected to power supply
Cause
One or more power supply phases are missing
PCB faulty
Appliance starting flow rate not reached; shower
head/aerator scaled up
Appliance starting flow rate not reached; strainer in
cold water inlet dirty
Flow meter not plugged in
Flow meter faulty or dirty
PCB faulty
Remedy
Check the fuses in the distribution board
Replace the function module
Descale/replace the shower head/aerator
Clean strainer
Check plug-in connection; correct if necessary
Replace flow meter
Replace the function module
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