INSTALLATION
Troubleshooting
Diagnostic traffic
Fault
lights (draw-off
mode)
Green flashing, yellow
No display
on, red off
Green flashing, yellow
No DHW; outlet temperature
on, red off
does not match set value
Green flashes, yellow
No DHW; outlet temperature
flashes, red off
does not match set value
Green flashing, yellow
No DHW
off, red on
Note
The "PROFI DIRECT" app for fast troubleshooting is avail-
able from the App Store.
www.stiebel-eltron.com
Cause
Loose connecting cable between PCB and program-
ming unit
Faulty connecting cable between PCB and program-
ming unit
Programming unit faulty
PCB faulty
Tap faulty
Outlet sensor faulty
Heating system faulty
PCB faulty
Motorised valve faulty
One or more power supply phases are missing
Air detection has responded
Remedy
Check plug-in connections; correct if necessary
Check connecting cable; replace if necessary
Replace programming unit
Replace the function module
Replace tap
Replace outlet sensor
Replace the function module
Replace the function module
Replace motorised valve
Check the fuses in the distribution board
Continue draw-off for >1 min
DHE Connect | DHE Touch |
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