Troubleshooting Guide - Jacuzzi Luxury Serie Mode D'emploi

PrOBLeM
Pump/motor does not start
Control Panel not responding
Pump/motor operates but no fully-
adjustable jets are functioning
Pump/motor operates but air is not
injected into water
Water leakage from pump unions
Pump/motor shuts off by itself before
set time elapses
Chromatherapy lights fail to operate
Lighting does not work
NOte: If unit is within the warranty period, contact Service Support at 800-288-4002 with bath's serial number before work is
started. The serial number is located on the specification/serial number plate, see Authorized Service.
Jacuzzi Luxury Bath Series: Installation and Operation
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trOuBLeshOOtiNg guiDe

PrOBaBLe Causes
No power to pump/motor
Pump/motor not plugged in
Pump/motor faulty
No power to control panel
Control panel cable is disconnected
Jets are closed
Suction cover/strainer may be clogged
Air valves closed
Overtightened, O-ring may be pinched or
improperly seated or undertightened
Motor thermal protection has deactivated pump-
motor due to overheating (Supply voltage low)
GFCI tripped
Inadequate supply wiring
Connector has come loose
Cable disconnected or broken
reMeDy
Reset GFCI
Insert plug fully into outlet
Replace pump/motor assembly
Power down the system by either unplugging the
unit or shutting off the power at the house breaker
panel. Wait 15 seconds then power back up. Retry
the system by activating the feature that was not
responding
Reconnect control panel cable at control or junction bo
Open jets by counterclockwise rotation
With motor turned Off, remove suction cover-strainer
and remove any debris. Clean thoroughly before
replacing. replace suction cover before operating
Use electronic control panel to open air valves. Reset
air valves to allow air flow
Untighten unions to check and reseat O-ring. If O-ring
has been pinched out of shape, replace it (refer to
Service Support number below). When tightening
union nuts, hand tighten only
Let motor cool; thermal protection will reset. Check for
proper ventilation (Check supply voltage)
Reset GFCI. If it continues to trip, do not use this unit.
Disconnect the unit and have the problem corrected
by a licensed electrician before using
Consult a licensed electrician to correct wiring to unit
Consult the nearest Jacuzzi authorized service agent
Reconnect loose cable. Repair broken cables wires
Page 2 K339000Y • April 2008