An iBOT may actually have delivered its piece into the bin, but the sensor on
the iBOT may not have recognized the delivery. This can happen if the piece
was not positioned correctly under the hold-down during loading, and was
simply lying on top of the iBOT conveyor belts. That piece would have been
delivered into the bin, but it would not have triggered the iBOT sensor.
If the jammed iBOT does not have a piece on it, this is probably what
happened.
Click the Clear Jam button on the Run screen, and click Start to continue
running.
Figure 151: Mail delivered, but iBOT did not detect it
Verifier Response Missing
Description
This is caused by failure of communications between the
Verifier and the Real-Time Controller.
Resolution
The verifier is mounted inside the stacker door, and is connected
to the Real-Time Controller through a cable that runs on the inside of the door.
Verify that this cable is all right.
Press the Start button on the run screen to resume the job. If the problem
persists, call OPEX service.
174
Mail Matrix Operator Manual
OPEX Corporation