More Information feature topics
Charging Rail Sensor(s) Blocked
Description
Each charging rail in the Mail Matrix (except the one on the main
door) has sensors to detect if the rail is extended or retracted. The Real-Time
Controller calls a jam if the Extended sensor or Retracted sensor is blocked
when it should not be.
Resolution
Place a Service call to OPEX if this happens.
Critically Low iBOT Power
Description
This jam occurs when the Real-Time Controller detects that the
power level of an iBOT is critically low.
Resolution
The Controller will attempt to handle this situation by bringing all
the iBOTs home, so that they can sit at a charging rail and get charged. Once
the iBOTs are all charged up properly, the system can run again.
If the Controller fails to bring the iBOTs home, try clicking the Home button to get
the iBOTs home. If any iBOT is left stranded inside the machine, it will need to
be removed. It can be reintroduced into the machine at a suitable time.
Mail Matrix Operator Manual
OPEX Corporation
149