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Labeler Fault Detected
Description
Labeler Fault indicates a problem with the labeler unit. There
are a variety of problems that can occur with the labeler, and cause this jam.
The jam message on the Run screen indicates what error condition occurred.
Resolution
Check the jam message on the Run screen to see which error
condition occurred. There are 10 possible error conditions, and these are listed
below, along with the steps to take to recover from the error.
1. Print trigger received when arm not in home position
2. Arm retracted fully but home sensor signal not blocked
3. Both home sensor and extended sensor blocked
4. Arm is in home position when extend sensor blocked
5. Stepper motor running but no movement detected at sensors
These error conditions indicate a problem with certain mechanical parts and
sensors in the labeler unit. This may have been a chance occurrence, so press
Start on the Run screen to continue with the job. If the error returns
immediately, call OPEX service.
6.
Unexpected label detected on labeler pad:
detected at a time when none was expected. Check the printer to see if a
label is sticking out, and the labeler pad to see if a label has got stuck to it.
The picture below shows this situation, with the arrow indicating a label
Mail Matrix Operator Manual
OPEX Corporation
This indicates that a label was
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